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level 4 award in the internal quality assurance of assessment processes q3
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The role of staff in the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice

The role of the IQA in the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice

The role of an IQA, like a manager or quality manager is to ensure that the service is performed well. The role of the IQA during the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice is not the tutor but checking that the IQA process has been carried out according to what is being assessed. The IQA cannot be involved in the delivery of the qualification as it is a conflict of interest where the IQA could sweep parts under the carpet if they weren’t doing their job properly.

The IQA’s role is to ensure that the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice is carried out in line with the qualification specification and that each learner gets a good experience to enjoy their course, learn and get a fair assessment. The way I see an IQA is that they are the boss of the qualification and are responsible for everything about that qualification even the teachers and assessors involved in the delivery. The role of an IQA is to also ensure that the training provider maintains approval for the qualification by adhering to the requirements of the awarding body.

We don’t feel that we need to explain the roles of teacher or assessor as by know you are aware of who these are, but you could talk about the teacher or assessor as part of your answer.

The role of the EQA in the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice

The EQA or the external quality assurer is an important person in the process of quality assurer. In the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice, we are allocated an EQA from the awarding body. Basically, they do the same job as an IQA by they are responsible for ensuring that the training centre meets their quality standards. As someone who has worked as an EQA, your trust of a centre depends upon how well the IQA is doing their job. If the IQA is doing their job, then the EQA will find the same things on an external audit but sadly that’s not the case. In my experience, many IQAs don’t know what they are doing to the role of the EQA is to support the centre and support the IQA.

The joint goal of an IQA and EQA is to ensure that learners receive a good experience, the standards improve, and credibility of the qualification remains.

The role of employers in the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice

We will look at the role of employers within the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice. When I say employers in this instance, it doesn’t mean training providers but regular employers. It might be that the employer sends an IQA on a course, or that the employer’s staff are being assessed so it is important that we manage employers to ensure that they are in the know with the training and we will need to consult with them to gain access to their premises to conduct our IQA activities. 

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matthew reynolds
Mathew Reynolds | Managing Director and Teacher
Welcome to the ETA. It is my goal to help you get your qualifications in the easiest and quickest way. Unlike other training providers, I am putting my name and reputation on the line, I am not hiding behind logos, this is me, this is my company and I am accountable for you to reach your goals.
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