At the Education & Training Academy, we’re committed to protecting and respecting your privacy.
This privacy policy sets out how Education & Training Academy uses and protects any information that you give Education & Training Academy when you use this website.
The Education & Training Academy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Education & Training Academy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 07 April 2022.
Who are we?
We’re Education & Training Academy, we provide training for companies across the UK.
How do we collect information from you?
We collect information from you when you use our website, for example, when you create a profile & add items to your basket, when you contact us for a quote or enquire about products or services or If you register to receive our weekly newsletter.
What information is collected from you?
We may collect the following information:
- First & last name
- IP address
- Email address, postal address & phone number
- Other information relevant to customer surveys and/or offers
- If you make an online payment via our website or over the phone, your card information is not held by us, it is inputted into a third party payment system
How if your information used?
We may use your information to:
- Process orders that you have submitted
- Dealing with entries into a competition
- Notify you of changes to our service
- Send you communications that have been requested or that may be of interest to you
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.
- We are legally required to hold some types of information to fulfil our statuary obligations. We will hold your personal or company information on our systems for as long as it is necessary.
Who has access to your information?
We not sell your information to third parties or share your information with third parties for marketing purposes.
Your choices
You have a choice about whether you’d like to receive information from us. You are entitled to change your marketing preferences at any time by contacting our team.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to;
Education & Training Academy, 9 Cochrane House, Admirals Way, London E14 9UD
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
